Website Disclaimer

Last Updated: October 26, 2026

Welcome to FEI YI. The information provided on this website is intended to help customers understand our products, services, and shopping processes.

This Disclaimer explains certain limitations regarding website information, product details, availability, shipping, and third-party services. By using our website, you acknowledge the information set out below, subject to applicable law and your statutory rights.

1. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, colors, prices, and other information displayed on our website are accurate and up to date.

However, minor differences may occur due to screen settings, lighting, photography, measurement tolerances, manufacturing variations, or product updates. Actual product appearance may differ slightly from the images displayed on your device.

Product specifications, materials, filling types, and other characteristics may vary by style. Please review the information provided on the individual product page before purchasing.

If you need clarification about a product, please contact our customer service team.

2. Product Availability

Product availability may change depending on inventory levels, seasonal demand, and fulfillment arrangements.

We make reasonable efforts to maintain accurate product and inventory information, but availability cannot always be guaranteed.

If we are unable to fulfill a confirmed order, we will contact the customer to discuss the available options and provide any cancellation or refund required under our applicable policies and the law.

3. Pricing Information

We make reasonable efforts to ensure that product prices and promotional information are accurate.

Occasional typographical, technical, or system errors may occur. If a pricing error is identified, we will review the issue and contact the customer when necessary to explain the available options.

Nothing in this section is intended to override any applicable legal obligations regarding advertised prices, confirmed orders, cancellations, or refunds.

4. Shipping and Delivery Estimates

Our standard estimated processing and shipping timeframes are:

• Order Processing: Generally 2–3 business days before dispatch.

• Estimated Transit Time: Generally 7–15 business days after dispatch.

These timeframes are estimates and may vary depending on the destination, shipping carrier, customs processing, public holidays, weather, shipping volume, address accuracy, and other circumstances.

We will make reasonable efforts to communicate material shipping delays when necessary. Where applicable law requires a revised shipping estimate, customer consent, cancellation options, or a refund, we will comply with those requirements.

For further details, please refer to our Shipping Policy.

5. Fulfillment Locations

FEI YI works with multiple fulfillment and warehouse locations. Depending on product availability, product type, destination, and fulfillment arrangements, different orders may be dispatched from different locations.

The shipping origin may therefore vary between products and orders. Customers should not assume that all products ship from the same country or warehouse.

If you require shipping-origin information for a specific product, please contact us before placing your order.

6. Shipping and Return Addresses

Because we work with multiple fulfillment locations, the shipping origin and return address may differ.

Returns must be arranged in accordance with our Return and Refund Policy. If a return is approved, our customer service team will provide the applicable return instructions and address.

Please contact us and obtain return instructions before sending any item back.

Do not send returns to an assumed warehouse address or use the original shipping address unless our team has specifically instructed you to do so.

7. Third-Party Services

Our website may rely on third-party providers for services such as payment processing, shipping, website hosting, analytics, advertising, customer support, and website security.

These providers may operate under their own terms, policies, and privacy practices.

This Disclaimer does not replace the terms governing those services or exclude any responsibility that FEI YI may have under applicable law.

8. External Links

Our website may contain links to third-party websites for convenience or additional information.

We do not control the content, availability, or privacy practices of independent third-party websites. Visiting an external website is at your own discretion, and we encourage you to review its applicable terms and privacy policy.

Nothing in this section limits any rights or remedies available to you under applicable law.

9. Website Availability and Security

We make reasonable efforts to maintain the availability, security, and proper functioning of our website.

However, temporary interruptions, technical errors, maintenance, or other disruptions may occur.

To the extent permitted by applicable law, FEI YI does not guarantee uninterrupted or error-free website access at all times. We also cannot guarantee that every technical issue or security risk can be prevented.

This section does not exclude any liability that cannot legally be excluded.

10. Customer Responsibility

Customers are responsible for reviewing relevant product information, selecting an appropriate size and product, and providing accurate billing, contact, and shipping information when placing an order.

If you are unsure about product specifications, sizing, shipping arrangements, or return procedures, please contact us before completing your purchase.

Customer responsibilities under this section do not reduce any rights provided by applicable consumer protection laws.

11. Consumer Rights and Applicable Law

Nothing in this Disclaimer is intended to exclude, restrict, or modify any consumer rights, statutory guarantees, remedies, or other legal protections that cannot legally be excluded or limited.

Customers in the United States and other countries may have rights under applicable federal, state, local, or national laws, depending on their location and circumstances.

Where applicable, these rights remain in effect regardless of any general disclaimer on this website.

12. Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes to our products, services, website operations, business practices, or applicable legal requirements.

The revised version will be published on this page with an updated "Last Updated" date.

We encourage customers to review this page periodically.

13. Contact Us

If you have questions about this Disclaimer, our products, shipping arrangements, or other website information, please contact us:

Brand: FEI YI

Email: support@feiyidown.com

Please include your order number, if applicable, so we can assist you more efficiently.

FEI YI

We aim to provide clear, accurate, and helpful information so customers can make informed purchasing decisions.